In addition to observing laws and regulations, we will understand their spirit even in situations that are not covered by laws and regulations, and conduct our business in an appropriate manner. We will not engage in acts that contravene social rules and norms.

We will abide by labor regulations and other in-house regulations and guidelines.

We will approach customers with sincerity, maintain close communication, and endeavor to provide the highest quality service.

We will do our utmost to prevent accidents and give the highest priority to preserving human life in case accidents do occur.

We will appropriately manage and protect the personal information of customers and confidential information of our partners, and never use it outside the agreed upon purposes or for any fraudulent purposes.

We will always adopt a resolute stance against antisocial forces and groups that threaten the safety and order of civil society, and never share any sort of profits with such groups.

We will endeavor to communicate the appeal of the facilities as a world-leading metropolitan MICE facility and as a location for culture and prosperity.

We will promote contribution to society while maintaining a sufficient level of collaboration with the local community and relevant organizations.

We will maintain a fair and moderate attitude in dealings with our customers and partners. We will not provide/receive hospitality or gifts that go beyond normal social conventions.

We will not fraudulently provide money, gifts, or other financial benefits to civil servants or persons in an equivalent position, and maintain an appropriate, normal relationship with political and governmental officials.

We will actively engage in public relations activities and disclose corporate information to our customers and society at large.

We will not lose or damage tangible or intangible assets of Tokyo International Forum or use them for personal purposes or gain.

We will not use our positions for personal gain. Also, we will leave personal vested interests out of the workplace, and will not conduct political or religious activities without permission.

We will respect the rights of each and every person, and not discriminate based on race, creed, religion, nationality, age, gender, origin, physical or mental disability.

We will not engage in any form of harassment whatsoever, including power harassment or sexual harassment, and strive to create a safe, comfortable work environment.

We will create a corporate environment that makes use of the abilities of a diverse range of personnel, ensuring that they can work independently and creatively.

We will promote resource-saving and energy-saving initiatives, reduce waste, and keep environmentally-friendly products and services in mind in order to reduce our impact on the environment.