FAQ

Opening Hours 7:00-23:30 (Open all year round)
*May be closed for repairs, etc.
*Event times will vary for different events.

Please come to the lost and found desk (inside the Security Center on B1F of the Glass Building).
TEL:03-5221-9599(Hours: 7:00-23:30 (Tokyo International Forum hours))

Tokyo International Forum cannot pass on gifts. Please contact the organizer directly.

The Tokyo Chiyoda City Bike Share (Bicycle rental) Cycle Port is located in the building. This system offers bicycle rentals and returns at any Cycle Port in the area.

Please use the Glass Building B1F elevator.
Persons visiting in a wheelchair or with a baby stroller from 1F may enter via the Glass Building 1F Yurakucho Station side entrance, head to the right side of the stairs, go all the way through the automatic doors, then use the elevator on the right side.

Use an elevator near the center bridge on B1F of the Glass Building to go to B2F.

There is no permanent cloakroom. A cloakroom can be used when made available by an event organizer.

Smoking is not permitted in public spaces.
Smoking spaces are available in each facility when participating in events held in the halls and conference rooms.
- Please note that in some cases, the organizer may request that smoking spaces be closed.
Some restaurants and cafes in the building have smoking seating.

Pay lockers are available in the following five locations: in front and at side of Famima!!, next to Tokyo Station (Keiyo Entrance) on B1F, in the Glass Building on B1F of the Yurakucho side and on B1F of the Tokyo Station side.
[Available: 7:00-23:30]

On the first floor Tokyo Station side of the Glass Building you will find Seven Bank, and a Japan Post Bank ATM inside Famima!! on B1F underground concourse.

Beverage vending machines are located in the following places:
・Glass Building: Near the 4F - 7F elevators. and behind the escalator on B1F
・1F Plaza
・1F: Near emergency stairs between blocks B and C
・1F: Near entrance to block D

Although tours are not available for rental spaces and back offices, visitors can feel free to tour public spaces, such as the Glass Building, Plaza and Underground Concourse, during opening hours (7:00～23:30).
The area around the Lounge on the 7th floor of the Glass Building and Conference Room G701 is reserved for rental. While the space is being used for events, etc., please refrain from entering the rental areas except for event organizers and participants.

Please check Shop & Restaurants for information on restaurants that allow smoking.

No, there are not. Thank you for understanding.

Pets are only permitted in the Plaza if brought in a hand-held carrier or cart (where the pet is completely enclosed) or on a leash.
Please refrain from bringing pets into the building or parking lot.
Note: Service dogs are exempt from this rule, and may be brought into the facilities.

Yes, it is located next to Cafe Lexcel on B1F of the Glass Building. [Available: 9:30-18:30]
Persons who wish to use the nursing room may ask for a key via the intercom. A staff member will bring the key to you.
Note: Men are asked to refrain from entering the nursing room. If you would like to change a diaper only, a diaper changing station is available in the barrier-free toilets.
Nursing room facilities: 2 private nursing rooms with curtains, 1 diaper changing station, 1 formula preparation station, 1 sink

There is no permanent childcare room. This room can be used if the organizer of the event wishes to set up a childcare room.

Please come to the lost and found desk (inside the Security Center on B1F of the Glass Building).
TEL:03-5221-9599(Hours: 7:00-23:30 (Tokyo International Forum hours))

Please either turn it in at the lost and found desk (inside the Security Center on B1F of the Glass Building) or nearby staff member, such as at an information desk (on 1F of the Glass Building Yurakucho Station side). When doing so, please inform the staff of where the item was found. In some cases, the staff may ask for your name.

TEL:03-5221-9599(Hours: 7:00-23:30 (Tokyo International Forum hours))

If you require an ambulance, please dial 119 directly in case of emergencies.
After dialing 119, please contact the Security Center. The security staff will help smoothly guide the ambulance to your location and provide additional support.
Ambulance request TEL 119
Security Center TEL 03-5221-9078

Tokyo International Forum installed AED stations in December 2004 in order to further improve safety measures for visitors. There are currently 15 AED stations within the buildings.
An AED unit is a medical device that applies an electric shock to hearts that have spasmed and lost the ability to pump blood (ventricular fibrillation), returning the organ to normal rhythm.

Please check the event calendar. The calendar contains the latest information provided by organizers on public events.

The event calendar is created based on information provided by the organizer. Some events may not be included at the request of the organizer. Also, individual uses of conference rooms are not posted on the calendar.
- Note that details may be changed.
- Please contact the organizer directly for information on events that do not appear on the calendar. We cannot provide information on events that do not appear on our website.

Please contact the organizer for event details.

Please contact the organizer for event details.

You can view a seating arrangement here. Click the camera icon on a seat to display the view of the stage from that location.

They are the 26th row. For details, check the hall A seating arrangement.

Please contact the event organizer, as wheelchair accessible seats may or may not be available, or the location may differ depending on the event.

The front row seats on the sides of the 2F seating area are the 11th row. The front row seats in the center of the 2F seating area are the 20th row. For details, check the hall C seating arrangement.

They are the 24th row. For details, check the hall C seating arrangement.

Tokyo International Forum cannot pass on gifts. Please contact the organizer directly.

To help maintain a sanitary environment, we ask that you refrain from bringing in outside food and drinks. If you would like to provide food and drinks, please use our catering service.

We ask that you refrain from bringing in wireless microphone equipment, as doing so can result in crossed lines.

We ask that you refrain from bringing in simultaneous interpreting equipment.

In order to maintain a sanitary environment, we ask that you refrain from bringing in any other organisms. (Excluding service dogs)

Tokyo International Forum uses a designated company for exhibition decorations in consideration of facilities safety management. For further details, please contact us.
(Sales and Planning Division TEL:03 (5221) 9050)

If you would like to use one of our facilities, please contact us via Booking Inquiries. A sales representative will respond within one to three business days after the inquiry is received (excluding non-business days such as weekends and national holidays).

Please check the Facilities.

You can download layout plans for each facility here.

A Wi-Fi network can be made available for a fee when required. A permanent Wi-Fi network is not available.

No, we do not offer such a service. Please bring items, etc. on the day you will use the facilities.

A key to the conference room will be provided 15 minutes before your start time. Please come to the conference room reception counter on 4F of the Glass Building.
Talk to a sales representative when using a hall, etc.

Tokyo International Forum does not have a designated delivery service, so organizers must request collection and transportation.
Please make sure that items are collected within facilities usage time.
Famima!! (B1F) offers shipping services, but they may not be able to handle large requests, so be sure to contact them ahead of time. (Famima!!: 03-6259-3657)

7:00 - 23:30. The parking lot cannot be accessed outside of these hours. Details can be found here.
See below for information on 24-hour parking lots.

A childcare room is available in the building, but it is not available at all times.This room can be used if the organizer of the event wishes to set up a childcare room.
Note that when using the existing childcare room, Tokyo International Forum arranges for babysitters, using our designated provider. For further details, please contact a sales representative.
- If the organizer has a designated childcare provider, the Glass Building conference room or another can be rented and used as a childcare room.

A self-service copy and fax room located on the 4th floor of the Glass Building　(coin operated). Printing from USB memory sticks and CD-R formats is also available.
[Available: 8:30-19:30]
- Fees per copy: Black and white copy ¥10, color copy ¥50, fax ¥50 (flat rate for domestic faxes)
Copier service is available at Famima!! on B1F underground concourse.

The Tokyo International Forum history can be found in "About Tokyo International Forum".
The management philosophy is as follows.
Tokyo International Forum is a company that was created to enhance the appeal of the community, Tokyo, and Japan, and communicate it to the world as a leading convention and art center.
Details can be found here.

We hold a variety of sponsored events. Look here for further details.

Japan’s first official international design competition recognized by the International Union of Architects (UIA) was held in 1988 to seek design submissions for the Forum. The following year a design by the U.S. architect Rafael Viñoly was selected from among 395 designs submitted by architects from 50 countries. Under the direction of Mr. Viñloy, a large team of design staff, including from Japan, started work on the basic design for realizing his overall architectural vision. Construction of the Forum commenced in October 1992, and was completed in May 1996.
Details can be found here.

There are 134 pieces of artwork from 50 artists around the world displayed in the buildings, based on the theme of "A Boat of Diversity".

Tokyo International Forum is engaged in a variety of initiatives to reduce our environmental impact. You can find more details Environmental Initiatives.